Terms of Service

Store: Balmeri
Contact: support@balmeri.com

Overview

This website is operated by Balmeri. Throughout the site, the terms “we”, “us”, and “our” refer to Balmeri.

Balmeri offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

If you do not agree to all of the Terms, you may not access the website or use any services.

1. General Conditions

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.

A breach of these Terms may result in immediate termination of your access to the Service.

We reserve the right to refuse service to anyone at any time for any reason.

2. Accuracy and Completeness of Information

We are not responsible if information made available on this website is inaccurate, incomplete, or outdated.
The content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update any information. It is your responsibility to monitor changes to our website.

3. Prices and Modifications to the Service

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

4. Products and Services

Certain products may be available exclusively online and may have limited quantities.
All returns are subject to our Refund & Return Policy.

We make every effort to display products accurately; however, we cannot guarantee that your device’s display of colours will be accurate.

We reserve the right to limit product sales to any person, geographic region, or jurisdiction on a case-by-case basis.

Products are shipped from international logistics centres.
Any applicable customs duties, import taxes, or clearance fees are the responsibility of the customer, where applicable.

5. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel quantities purchased per person, household, or order.
If an order is modified or cancelled, we will attempt to notify you via the email address provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your details so we can process transactions and contact you when necessary.

For more details, please review our Refund & Return Policy.

6. Optional Tools and Third-Party Links

We may provide access to third-party tools or services that we do not control or monitor.

These tools are provided “as is” and “as available,” without warranties or representations.
Your use of optional third-party tools is entirely at your own risk.

Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices and accept no liability arising from their use.

7. User Comments, Reviews, and Submissions

If you submit comments, reviews, or other content, you grant us the right to use, edit, publish, and distribute such content without restriction.

We are not obligated to maintain submissions in confidence, pay compensation, or respond to them.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material. You are solely responsible for the content you submit.

8. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Errors, Inaccuracies, and Omissions

Occasionally, information on the website may contain errors related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct such errors and to change or cancel orders if any information is inaccurate, even after an order has been submitted.

10. Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform illegal acts
To violate UK or international regulations or laws
To infringe intellectual property rights
To harass, abuse, defame, or discriminate
To submit false or misleading information
To upload viruses or malicious code
To collect or misuse personal data
For spam, phishing, scraping, or similar activities
To interfere with or bypass security features

We reserve the right to terminate your use of the Service for violating these prohibitions.

11. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.

All products and services are provided “as is” and “as available”, without warranties of any kind, express or implied.

To the fullest extent permitted by law, Balmeri shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.

12. Indemnification

You agree to indemnify and hold harmless Balmeri, its directors, employees, affiliates, and partners from any claims or demands arising from your breach of these Terms or violation of any law or third-party rights.

13. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

14. Termination

These Terms remain effective unless terminated by either you or us.

You may terminate by discontinuing use of our Services.
We may terminate this agreement at any time without notice if you fail to comply with these Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and Balmeri.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

17. Changes to the Terms

You may review the most current version of the Terms at any time on this page.

We reserve the right to update or replace these Terms by posting changes on our website. Continued use of the site constitutes acceptance of those changes.