Contact Us

Have any questions or concerns?

CONTACT US

Our team is here to help. We are working Monday-Friday from from 9AM to 5PM. We strive to respond to every e-mail within 24-48 business hours.

Please note: To ensure the fastest possible response, we kindly ask that you avoid submitting multiple enquiries. Our client care team responds carefully and in order of receipt, and additional messages may unintentionally delay your response.

Rest assured, every enquiry is personally reviewed with attention and care, and you will receive a reply as soon as possible. Thank you for your patience and understanding.

FREQUENTLY ASKED QUESTIONS

All orders are usually dispatched within 1–3 business days.

Due to exceptionally high demand and the continued popularity of this item, orders placed between February 14–23 may require a few additional business days for processing before shipment.

Orders placed outside of this period may require an additional 2–3 business days for processing. Please note that our fulfilment operations are progressively returning to normal, and processing times are improving each day.

Delivery typically takes 5–9 business days, depending on your location.

You will receive a tracking link as soon as your order has been dispatched.

We offer free UK shipping on all orders.

Shipping costs for other destinations are calculated at checkout.

Yes. You’ll receive a tracking link by email once your order ships, or you can track it via “Track Your Order” using your order number and email.

You can return your items within 30 days of delivery, no questions asked. Items must be unworn, unused, and in their original condition.

Return shipping costs are the responsibility of the customer.