Shipping Policy

Processing Update

Due to exceptionally high demand and the continued popularity of this item, orders placed between February 14 – February 23 may require additional processing time before shipment.

For orders placed outside of this period, processing may require an additional 2–3 business days prior to dispatch.

Please note that our fulfilment operations are progressively returning to normal, and processing times are improving each day. All orders are prepared with care and dispatched as quickly as possible.

Store: Balmeri
Contact: support@balmeri.com

1. Order Processing Time

Once your order is placed, it is processed within 1–2 working days.

Orders placed on weekends or public holidays will be processed on the next working day.

During processing, your order is prepared, quality-checked, and packed for dispatch.

2. Delivery Times

After your order has been dispatched, the estimated delivery time is 5–10 working days, depending on your location and local courier performance.

While we aim to deliver within the stated timeframe, delivery times may occasionally vary due to factors beyond our control, such as customs clearance or courier delays.

3. Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

There are no hidden delivery fees or additional shipping charges at checkout.

4. Order Placement

Placing an order with Balmeri is simple and secure:

Select your item(s) and click “Add to Cart”
Review your cart and proceed to Checkout
Enter your shipping details carefully to ensure accurate delivery
Choose your preferred payment method:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Complete your purchase via our SSL-encrypted checkout

After placing your order, you will receive:

An order confirmation email
A shipping confirmation email once your order has been dispatched

5. Shipping Process

We work with trusted international logistics partners to ensure safe and reliable delivery.

Orders are dispatched from our international distribution centres.
To maintain competitive pricing and efficient logistics, orders may occasionally be shipped in batches.

All items are securely packaged to protect them during transit.

6. Tracking Your Order

Once your order has been shipped, you will receive an email containing tracking information.

Please note:

Tracking updates may take a short time to appear after dispatch
International tracking can occasionally update with delays depending on the local courier